Delivery & Return Policy – Yuvorex
Thank you for shopping with Yuvorex. We aim to provide a smooth delivery and return experience for all customers.
1. Delivery Information
Order Processing
- Orders are usually processed within 1–5 business days after successful payment confirmation.
- Orders are not processed on Sundays or public holidays.
Estimated Delivery Time
- Delivery within India usually takes 5–15 business days.
- Delivery times may vary depending on location, courier availability, and supplier processing.
Delivery Delays
Unexpected delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
- Supplier delays
- Natural disasters or regional restrictions
Yuvorex is not responsible for delays caused by third-party logistics providers.
Order Tracking
Tracking details will be shared via SMS, email, or WhatsApp when available after the order is shipped.
2. Return Policy
We accept returns only for:
- Damaged products
- Defective products
- Wrong items received
Return Conditions
- Customers must contact us within 48 hours of delivery.
- Clear photo or video proof is required.
- The product must be unused and in original packaging with tags intact.
Non-Returnable Items
The following items cannot be returned:
- Used or washed products
- Customized/personalized items
- Sale or clearance products
- Products damaged after delivery
3. Refund Policy
- Refunds are processed after verification of the returned item.
- Approved refunds are credited to the original payment method.
- Refund processing may take 5–10 business days depending on the bank or payment provider.
4. Cancellation Policy
- Orders can only be canceled within 12 hours after placing the order.
- Orders already processed or shipped cannot be canceled.
5. Contact Us
For delivery, return, or refund support:
Store Name: Yuvorex
Email: [email protected]
Phone: +91 9539081976
Instagram: @Yuvorex.store
Last Updated: May 2026